and a cheeky 30% off sitewide…

 

Hey There

 

We just wanted to take a moment to say a huge thank you for your continued support over the past few years.

We are a small, family-run business – as in there’s two of us – me and him! And every single order and a little bit of support and encouragement matters to us.

There’s no denying the past few years have been incredibly difficult for everyone. We have felt the immense strain on our business and family life as we battle through the carnage and keep this little brand that is like our third child afloat.

We felt it was a good time to give you a little idea of what we’ve been up against behind the scenes!

So what’s been going on?

Well, we went through some challenging business changes just before the start of the pandemic and had to completely restructure the company. This required huge personal investments from a financial side and also an emotional side. I’m not going to bore you too much with the details as that is all a chapter I’m happy to not revisit!

But what it did ultimately do was result in us relaunching the brand and taking full control over our collections and design, which was both exciting and terrifying!

Right in the middle of the process and we suddenly found ourselves in Covid Times, which although for a time bought an uptick in homewares sales, also bought many other challenges.

We paid an astronomical amount in freight costs to bring stock over from China. Over 10 times the regular cost – which has settled back down now.

We’ve battled against rising postage costs, storage costs, and packaging costs, along with all the other price rises we’re all feeling on a more personal level at the moment.

Brexit has made export to Europe expensive and challenging. Due to this, we recently made the decision to pull our stock out of our bonded warehouse which has meant paying a large duty bill to finish the process of importing the stock. We now have it all happily sat in Peterborough, being managed by our fabulous family-run third-party warehouse team.

And of course, the terrible war in Ukraine which obviously is nowhere near as devastating for us as it has been for the people of Ukraine. But Ukraine and Russia were going to be key countries for us on our export side.

We’ve even faced challenges with Facebook, which has restricted our business page for no apparent reason, so we are not allowed to advertise. It’s impossible to speak to anyone about this to get it rectified which has been a big blow in terms of being able to reach new customers.

But we’ve carried on as best we can with two under 5’s to look after as well!

It’s been tough; there have been tears and arguments and elation and celebrations. Running a small business is a journey, that’s for sure.

And what’s next?

I know we haven’t launched any new product in a while and this has been an intentional business move whilst we consolidated all our current stock and stood back to clear our heads and focus on the future! But we’ve got stuff in development and ideas aplenty!

For now though, we really just want to say thank you for sticking around. For shopping with us. For leaving us positive reviews. For commenting on, sharing, and liking our social media posts. For the general external encouragement that is so important when you’re a small team.

30% off

To say thank you, we’re offering 30% off all full-price items online. We’re not sure how long for – it might be the weekend it might be the week, it might be for May, but I suggest getting in there quick just in case we change our minds!

Just enter the code THANKYOU30 at checkout!

Thank you for reading this honest little post from us. Social media can often paint a rosy picture of things and it’s easy to forget what lies beneath the surface.

Thank you again and we hope you’ll stick around a little while longer.

Katie and Matt x